order promising
Make a promise, not a guess
Promise, deliver and fulfil with confidence
Order promising is the foundational building block of customer service. The process helps determine shipment strategies, delivery dates, and the sourcing of the materials needed.
Promising customer orders with greater reliability through an automated approach enables companies to reduce expedites, improve on-time delivery and increase customer satisfaction.
Synchronise demand, production and material plans
Improve customer satisfaction
Automatically promises accurate order delivery dates by keeping up to date with capacity, material availability, and shipping strategies, helping you to improve customer service.
Reduce costs
Keeping inventory and order promising in real-time helps avoid production overtime, expedited shipping costs, and customer dissatisfaction redos.
Increase efficiencies
Conduct what-if analysis to determine how various scenarios would impact your confirmed orders and operational efficiencies.
Shorten lead times
Promising based on reality that considers the dynamic environment rather than traditional and standard lead times, which tend to be static and does not reflect the business reality.
Resources that might interest you
Whitepaper
Making Better Decisions with Real-Time Insights
Customer case
Predicting yield and detecting anomalies with Machine Learning
Explore other solutions
