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Embracing Change: How Manufacturers Can Overcome Digitalisation Resistance

Nov 30, 2023

Embracing Change: How Manufacturers Can Overcome Digitalisation Resistance

Nov 30, 2023

digitalisation resistance

Digitalisation is changing the manufacturing industry. It brings new ways to work, more efficiency, and exciting opportunities. But change can be hard. For many people working in manufacturing the thought of switching to new software systems and digital solutions can be a bit worrying. We are used to doing things a certain way, and the idea of big changes can feel overwhelming or even unnecessary.

But embracing digitalisation is not just about new gadgets and systems. It is about making jobs easier, improving efficiency and quality, saving money, and getting smart with data. This journey to digitalisation is not only about learning to use new technology; it is about bringing people along with it, understanding the concerns, and showing the real benefits of adopting new technologies. By carefully overcoming this digitalisation resistance, manufacturers are able to benefit from the opportunities that come with digitalisation.

The Human Side of Digital Transformation

The digital transformation in manufacturing is as much about people as it is about technology. Understanding and addressing the common psychological barriers that come with the digitalisation resistance is crucial for a smooth transition. For many in manufacturing, the current way of doing things has been the norm for years. Introducing new and advanced methods can seem daunting. There is often a fear of the unknown – “How will these changes affect my job?” or “Will I be able to keep up with new technology?”

These are common concerns that need to be addressed with empathy and understanding. Additionally, one of the biggest fears employees have, is that new technology might make their skills obsolete, leading to job losses. This fear can create resistance to adopting new manufacturing solutions.

human side of digital

To battle these barriers clear and honest communication is vital. It is important to explain not just what is changing, but why it is changing. When people understand the reasons behind the shift to new tools and solutions – like making work more efficient or staying competitive – it can help ease concerns. It is also crucial to listen. Give everyone a chance to voice their worries and suggestions. This two-way communication builds trust and makes people feel valued and involved in the process.

Leadership plays a crucial role in the adoption of digitalisation. Leaders should act as guides and motivators, helping their teams navigate the changes. This includes setting a positive example in embracing new technologies and processes. With that, ensuring that employees have access to the necessary training and resources to adapt to new systems is important. This training should be tailored to different skill levels and learning styles encouraging a culture where continuous learning and adaptation are valued can help ease the transition.

digitalisation resistance benefits

The Benefits of Digitalisation for Manufacturers

While it is important to address the digitalisation resistance coming with the digital transformation in manufacturing, it is key to highlight the benefits that digitalisation brings. Let’s explore how digitalisation can significantly enhance various aspects of manufacturing, offering tangible advantages that go far beyond the initial apprehension.

Increased Efficiency:

  • Streamlined Processes: Digital tools and software solutions can streamline manufacturing processes, reducing manual tasks and automating repetitive activities. This leads to a more efficient workflow, saving time and reducing the potential for human error.
  • Optimised Production: Advanced digital solutions enable better planning and resource management, leading to more efficient production schedules and reduced downtime.

Cost Savings:

  • Reduced Waste: Manufacturing software offers possibilities to establish a more efficient use of materials and resources, which can significantly reduce waste and lower costs.
  • Energy Efficiency: Smart manufacturing systems can optimise energy use, leading to lower utility bills and a smaller environmental footprint.
  • Maintenance Predictions: Predictive maintenance, enabled by the right digital solutions, can foresee equipment failures before they occur, saving costs associated with unplanned downtime and repairs.

Improved Quality Control:

  • Consistent Quality: Tailored manufacturing software provides more consistent control over manufacturing processes, ensuring a higher and more uniform quality of the final product.
  • Real-Time Monitoring: The ability to monitor production in real-time allows for immediate detection and correction of quality issues, reducing the likelihood of defective products.

Enhanced Data Analytics:

  • Informed Decision-Making: The wealth of data generated by the factory can be analysed to gain insights into every aspect of the manufacturing process. This data-driven approach leads to more informed decision-making.
  • Predictive Insights: Advanced analytics can predict trends and potential issues, allowing manufacturers to proactively adjust processes and strategies.

These areas are only a selection of the benefits and opportunities of digitalisation. Depending on your needs, situation, and strategies, much more is achievable.

Quick Wins: Moving Past Digitalisation Resistance

An effective strategy to build confidence and support for digitalisation in manufacturing is to focus on achieving ‘quick wins’. These are smaller, less complex projects that can be implemented relatively quickly and show immediate benefits. By demonstrating the value of digitalisation through these quick wins, you can create positive momentum and reinforce the support for broader digital transformation initiatives.

To provide a source of inspiration, below you will find some examples of projects that can generate relatively early quick wins:

digitalisation
  1. Automated Reporting Systems: Replacing manual data entry and report generation with automated systems can save time and reduce errors. This can be as simple as using software to automatically collate data and generate performance reports.
  2. Digital Inventory Tracking: Implementing a digital inventory management system can significantly improve the accuracy and efficiency of stock monitoring, reducing the time spent on manual checks and the likelihood of stock discrepancies.
  3. Sensor-Based Monitoring: Installing sensors on equipment to monitor performance is a smart way of obtaining more insights. These sensors can provide real-time data on machine health, leading to more efficient maintenance schedules and reduced downtime.
  4. Digital Quality Checks: Integrating digital tools for quality control, such as scanners or cameras, can speed up the inspection process and improve the detection of defects.
new culture

A Digital-First Culture

For a digital transformation to be truly successful, it requires more than implementing new technologies; it necessitates a cultural shift within the organisation. This shift involves fostering a culture that prioritizes innovation, adaptability, and continuous improvement.

Creating a culture of digitalisation and innovation involves encouraging a spirit of experimentation where new ideas are welcomed and explored. It is about viewing failures not as setbacks but as valuable learning experiences. Such an environment not only fosters creativity but also paves the way for innovative approaches to digital solutions.

Adaptability is another cornerstone of this cultural shift. It requires fostering a flexible mindset among employees, one that is open to change and new ways of working. This can be nurtured through regular training sessions and workshops focused on adaptability and change management. Leadership plays a crucial role here; by actively demonstrating adaptability and embracing digital tools and processes, leaders set a positive example for the rest of the organisation.

Supporting employees through this cultural shift is vital. This means maintaining open lines of communication, regularly updating the workforce on the progress of digital transformation efforts, and how these changes impact their roles. Additionally, addressing concerns about job security is paramount. Clear communication about the company’s plans and how employees fit into these plans can help alleviate fears. It is important to emphasize that the goal of digital transformation is to enhance roles and efficiency, not to replace the workforce.

Conclusion: Embracing the Digital Future

The journey towards digitalisation in manufacturing is a transformative process that extends beyond technology and that is faced by digitalisation resistance. It is about people, culture, and a shared vision for a more efficient, innovative future. By addressing the human aspects of change, demonstrating the tangible benefits of new digital solutions, and fostering a culture that embraces continuous learning and adaptability, manufacturers can successfully navigate this transition. Embracing digitalisation is not just about keeping pace with the present; it is about unlocking the potential for a more dynamic and prosperous future in the manufacturing industry.

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